Technical Help
-
How do I move my Honeyland game wallet from Phantom to Solflare
Watch this video for detailed instructions from our CEO Corey Wright.
-
How do I move my Honeyland Game wallet from Google/Apple to Solflare?
Watch this video for detailed instructions from ou CEO Corey Wright.
-
How do I activate (stake) my Bees, Queens, Lands, and Passes using HiveMind?
NOTE: Click here to learn how to stake HXD To stake Bees, Queens, Lands, and Passes, visit the game's companion website HiveMind at&nbs...
-
Troubleshooting My iOS Device
In-game performance issues like loading, crashing, missing features, and sync-ing can be resolved in the following ways:1. Check your Intern...
-
Troubleshooting My Android Device
Note: Instructions may vary slightly depending on your device or software version.In-game performance issues like loading, crashing, missing...
-
How do I update my game on Android?
Note: Instructions may vary slightly depending on your device or software version.1. Open your Google Play Store by tapping the icon from yo...
-
How do I update my game on iOS?
For Apple (iOS) devices:1. Open the App Store app.2. Tap on your Profile in the top-right corner.3. Scroll down to the Upcoming Automatic Up...
-
How do I force close the game on Android?
Note: Instructions may vary slightly depending on your device or software version.1. Go to "Settings" > "Applications" > "Manage Appli...
-
How do I force close the game on iOS?
For devices that have a Home Button: 1. Press your Home button twice quickly.2. All your open apps will be displayed. Swipe left ...
-
How do I clear the app cache on an Android device?
Here are the steps to clear the app cache on an Android device: Note: Clearing the app cache will remove any temporary files or data that th...
-
How do I clear the app cache on my iPhone?
Here's how to clear the app cache on an iPhone:Go to the Settings app on your iPhone.Scroll down and tap on "General."Tap on "iPhone Storage...
-
My HiveMind fails to load. What to do?
If you're having trouble loading or experiencing continuous loading with your HiveMind, please try the following:Check if your wallet is con...
-
Why am I getting a "stake request failed" error on HiveMind?
Hivemind "Stake Request Failed" Troubleshooting:Make sure you have SOL in your wallet to cover the transaction fees. A minimum of 0.1 SOL is...
-
How do I create a Phantom Wallet?
Here's a step-by-step tutorial on how to set up Phantom Wallet:If you already have downloaded the Phantom Wallet app, skip to step 2.Step 1:...
-
Trouble Playing Honeyland using my Phantom Wallet
Currently, Phantom isn't optimized for Honeyland. We suggest using Solflare instead. Our CEO made this video to help you start using So...
-
My game is not loading? What should I do?
If your game is not loading, it is important to try the following basic troubleshooting steps as they may help resolve the issue:Check your ...
-
My phone is freezing, what can I do?
If your phone is freezing while playing games, there are a few things you can try to resolve the issue:Close background apps: Make sure that...
-
Can I switch the wallet I'm using to login to Honeyland?
IMPORTANT - IMPORTANT - IMPORTANT IMPORTANT - IMPORTANT - IMPORTANT It's VITAL to note that importing a private key will gr...
-
Will I lose my progress in the game if I uninstall or delete the game from my mobile?
No, your progress is saved in the wallet you have been using to login to Honeyland. Reinstall the game and then login using the same wallet ...
-
Feature requests and suggestions
Have a suggestion about one of our games? Would you like to see a new feature added?Visit our suggestion site to submit your ideas and vote ...
-
My Bee purchase didn't work
Due to network congestion on Solana, transactions don't always go through on the first try. We will retry your purchase automatically over t...
Sections
- Latest Updates
- Training Bees, Free-to-Play
- Getting Started
- Your Swarm
- Breeding
- Buying and Selling Game Assets, Domain Names
- Cosmetics
- Mission Assists
- Mission Boosts
- Game Mall
- Hatching Queen and Bee Eggs
- HiveMind - Bee, Queen, Land, and Pass Staking
- Honey, $HXD, Zzubs, Token Staking
- Hunting and Harvesting Missions
- Land
- Lore
- Land Ownership
- Bee Lab Archive
- Passes
- Player vs. Player - PvP
- Points - VIP, XP, Honey Bags
- Shards, Items, Upgrades
- Shop, Marketplace, Raffles
- Socials and Codes
- Technical Help
- Your Hive
- Legal / Privacy / Security
- Misc
- Charts